For current return eligibility, exclusions, request timelines and refund details, please read our Refund Policy.
Returns require approval before items are sent back. Eligibility depends on the item and its condition; exclusions include sale items, gift cards and custom or personalised products as described in the policy.
To request help with a return, exchange, damaged item or incorrect order, contact our team with your order number and details of the issue. Please do not send an item back before receiving instructions.
For delivery information, see our Shipping Policy.